FAQs
Welcome to our FAQ page! Below are answers to some of our most common questions. If you need additional help, please reach out to us.
Ordering & Payment
How do I place an order?
Browse our store, select your favorite items, and add them to your cart. When you’re ready, proceed to checkout and follow the prompts to complete your purchase.
What payment methods do you accept?
We accept all major payment methods. Payments must be completed before an order can be processed.
Can I change or cancel my order after placing it?
If you need to make a change or cancel an order, please contact us as soon as possible. We’ll do our best to accommodate your request, but changes may not be possible once an order has been processed or shipped.
Shipping & Delivery
Do you offer shipping?
Yes! Shipping options and costs are displayed at checkout.
How long will it take to receive my order?
Processing and delivery times may vary depending on the item and destination. Any available shipping estimates will be provided during checkout. Please note that carrier delays may occasionally occur.
How can I track my order?
If tracking is available for your shipment, you’ll receive tracking information once your order has shipped.
Do you offer local pickup?
Yes, local pick up is available for all in stock items.
Returns & Exchanges
What is your return policy?
We want you to love your purchase! Please review our Return Policy for information about eligibility, time limits, and instructions for requesting a return.
What if my order arrives damaged or incorrect?
We’re sorry if something isn’t right with your order. Please contact us as soon as possible with your order number and photos of the issue, if applicable, so we can help find a solution.
Products & Availability
Will sold-out items be restocked?
Some items may be restocked, while others are limited or seasonal. If you’re interested in a sold-out item, feel free to contact us to ask about future availability.
Do product colors look exactly as pictured?
We do our best to represent each product accurately through our photos and descriptions. However, colors may appear slightly different depending on your screen settings and lighting.
Contact Us
I have a question not listed here, how can I reach you?
We’re happy to help! Please visit our contact page or send us an email at shopdishesinthesink@gmail.com to get in touch. We’ll do our best to respond as soon as possible.
Thank you for shopping with us and supporting our small business. We truly appreciate your support and hope you find something you love!